Can I cancel my order? Traci Lamm September 21, 2017 22:17 Follow Cancellations can only be made during the presale period within 24 hours of placing your order. Related articles Can I exchange my order for another size or color? When will my order ship? Can I return my order? When will my order be processed? Can I change my order after it's been placed? Comments 0 comments Article is closed for comments.